Frequently Asked Questions
Everything you need to know about your Anya Hindmarch experience.
What is your return policy for online orders?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unused, and with all designer tags and packaging intact.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery.
Are your leather goods covered by a warranty?
We pride ourselves on quality craftsmanship. We offer a 12-month warranty on all our handbags and accessories covering manufacturing faults.
Can I personalize my Anya Hindmarch purchase?
Many of our items can be personalized through our Bespoke service, including embossing and handwriting engraving. Please check the specific product page for availability.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.